Sometimes we can request you make dump of stream for analyse and solve an issue.
Steps:
Step 1
Start stream. Please use content where we can see the issue.
For example: if you have audio sync issue then please stream speaker or special video.
Step 2
click “R” button (so server will be record incoming stream).
Step 3
After about few mins stop stream.
Usually we recommended do about 1-5 mins stream: in this case resulted file will be few megabytes only.
Step 4
Open folder with records and send recorded file called Line_*.ts to our support email Support@GaraninApps.com
Explanation
Recorded file is just dump of incoming stream. SRTMiniServer writes incoming data without decoding. It allows for our support reproduce your issue.